Effective Communication

Call 01376 573999 to Book Dates

Total: £291.67(Exc VAT)

Course Details

Reviews

FAQs

Learning Aims and Outcomes

Course Title: Effective Communication

Course length – 3 hours

Maximum number to attend - 15

This course is aimed at all staff in health and social care.

At the end of the training session, there is a short written assessment to evidence the learning of the attendees.

Learning Outcome

Assessment Criteria

Introduction - Importance of communication in the adult social care setting.

· Identify reasons why people communicate

· Explain how effective communication affects all aspects of working in adult social care settings

· Explain why it is important to observe an individual's reactions when communicating with them

Individuals communication and language needs

· Explain why it is important to find out an individual's communication and language needs

· Describe a range of communication methods

Barriers to communication

· Identify barriers to communication

· Describe ways to reduce barriers to communication

· Describe ways to check that communication has been understood

· Identify sources of information and support or services to enable more effective communication

Confidentiality

· Define the term 'confidentiality'

· Describe ways to maintain confidentiality in day to day communication

· Describe situations where information normally considered to be confidential might need to be shared with agreed others

· Explain how and when to seek advice about confidentiality

Do you bring equipment?

We bring all required equipment with us
How long do certificates last

Please See the Individual courses, on how long certificates last
Do your trainers come to us?

Our Trainers can provide training at your venue. Or you can come to our fully equipped training rooms.

Course Booking Form

Available

Selected

Almost Full

Unavailable